North East Live: Frequently Asked Questions
Get full details on North East Live including dates, times and travel information.
Q. Where is North East Live 2013?
A. Stadium Of Light, Sunderland SR5 1SU.
Q. What is the date North East Live?
A. This year's event takes place on Saturday 22nd June 2013. The show times are as follows...
12pm External Courtyard
1pm – Stadium Doors
2pm – Show starts
11pm – Close and depart
Q. Do I need food or drink?
A. No, Food and drink can be purchased from the Stadium of Light. They have a wide range of Alcoholic and Non-alcoholic drinks, snacks and meal deals. Searches will be applied at point of entry and guests will be asked to discard any food and drinks before entering.
Q. Will there be drinking water available?
A. Yes, there will be drinking water available.
Q. How much are the tickets?
A. Prices start at £25, £30 and £40 for standard tickets.
Q. Where can I buy tickets?
A. http://www.capitalfm.com/northeast/events/tickets/north-east-live/
Q. I am a wheelchair user and would like to attend. What should I do?
A. Please call 0191 551 5004 or email ticket.office@safc.com for details of disabled ticketing.
Q. What if I have a disabled ticket, where will I go?
A. Your ticket will have a defined entry point and there is a special viewing location to accommodate you and your needs. Entrance is via disabled turnstile which will be defined on your ticket- entry point turnstile 62a.
NOTE - Disabled tickets are only for wheelchair users only.
Q. Will there be parking available on the day of the concert at the Stadium for the public?
A. No, there will be no parking available in the areas in the immediate vicinity around the stadium as the roads will be closed around the stadium to ensure the area is safe for concert goers.
Disabled parking will be available to wheelchair patrons only who present a valid wheelchair platform ticket and car park pass for the red car park (this pass will be included with your tickets). The location is in front of main west stand of stadium, near to turnstile 62A which is disabled entry point.
It is planned that there is park and walk; specific drop off points in and around the city near to the Stadium Of Light and many other additional transports services to ensure everyone is accommodated - see transport section within the site.
PLEASE REFER TO THE TRAVEL GUIDE SECTION OF www.safcconcerts.com FOR IMPORTANT INFORMATION REGARDING TRAVEL TO AND FROM THE STADIUM OF LIGHT
Q. Will there be coach parking available at the stadium?
A. Yes, there is an area in the immediate area available for designated coach parking, permits for coaches for this area must be purchased from the club in advance and are on a first come basis at £30 each.
Please call Sunderland AFC with credit card details on (0191) 551 5004 or by email – ticket.office@safc.com
Q. Will there be car parking available in the city?
A. There are many car parks within the city, details to follow on this web site when they are confirmed, with Sat Nav addresses. Public transport i.e.) Metro/Bus services are recommended where possible (we expect services will be extended. Coach parking is limited so prompt booking is advised to ensure all coaches can be accommodated.
Q. Will there be a guide to assist in finding the stadium, the correct entrance and how to find my seat/area?
A. Yes, there will also be a credit card sized fold out map sent out with your tickets.
Q. What if I am pregnant and have a general admission ticket, where will I go?
A. There are a limited amount of unreserved seats located within the general admission area, so it is advised that if you are pregnant that you purchase a seated ticket. Contact ticket.office@safc.com if you require further details.
Q. What if I or one of my guests fell unwell or have an accident?
A. There will be many stewards, first aid staff and support staff available to assist with any situations of this nature; the stadium also has first aid treatment rooms and direct links with emergency services. Please find nearest steward if you require any assistance.
Q. Where will the stage be within the stadium?
A. The stage for the concert will be built into the South stand facing North with the full pitch occupied by fans.
Q. Is the stadium a smoking venue?
A. No, the Stadium of Light is a NON smoking venue
