Uh Oh… People Are Getting ‘Chemical Headaches’ From Kylie Jenner’s Eyeshadows

13 February 2017, 11:36

Kylie Jenner Peach palette

It’s not the first time Kylie cosmetics has come under fire for quality issues.

Despite being one of the most popular new make up ranges around thanks to its founder, Kylie Jenner, it doesn’t seem Kylie Cosmetics’ products live up to the hype – and the Royal Peach eyeshadow palette is the latest item to receive a string of complaints.

People’s Lips Have Been Getting STUCK TOGETHER From Using Knock Off Kylie Lip Kits

Kylie’s eyeshadow palette has apparently been giving customers “chemical-induced headaches” according to TMZ, with buyers filing compalints to the Better Business Bureau.

Brittany N wrote, “When the palette was delivered to me I noticed it had a very strong chemical smell upon opening it. I think it's the packaging. The smell is absolutely horrible though, and the company has yet to address it despite tons of complaints on social media and people e-mailing them.

“They are told that the smell isn't harmful, but won't explain what it is or offer any compensation. They haven't even offered an apology. The eyeshadows are not as pigmented as advertised either. Some do not build or blend well. I'm not going to be purchasing any more Kylie products in the future because this is horrible business practice and disrespectful to your customers.”

Others complained that the palette smelled like “chemicals and glue” or “spray paint or paint thinner” and according to TMZ, “one customer said it stunk so bad she put the whole package outside her house. There's also at least one complaint of the makeup causing ‘a horrible headache’.”

The Better Business Bureau launched an immediate investigation and found that an adhesive used in the packaging was what was causing the smell, and Kylie Cosmetics insist the product is safe to use, although it’s not clear whether they’ve changed the packaging yet. 

It's not the first time Kylie's come under fire for the quality of the products she sells - her famous lip kits also got a lot of complaints about the poor quality of the brushes and how they arrived damaged, but the company has since tweaked the design to improve the brushes. 

People also complained that they had bought fake Kylie Lip Kits on eBay which contained ingredients such as glue - and people's lips were getting stuck together from using them. 

Here's hoping that's the end of the Kylie Cosmetics controversy... what else could possibly go wrong?! 

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