“Sick Of People Coming For My Business” Kylie Jenner Defends Her Cosmetics' Bad Reviews

7 July 2016, 10:30

Kylie Jenner lip kits

Kylie cosmetics got an F grade from the Better Business Bureau, and Miss Jenner’s not happy!

Kylie Jenner’s make up venture, Kylie Cosmetics, is pretty much her baby – so when it got awarded an ‘F’ grade from the Better Business Bureau, Miss Jenner was less than impressed…

It Might Actually Offend You How Much Kylie Jenner Spontaneously Spent On Sephora Makeup

Kylie Cosmetics got the low score after a series of customer complaints about deliveries missing items and the applicators of the lip glosses being bad quality – but the Kardashians star has hit back on her website.

She posted, “You guys are the reason I keep going and I'm motivated every day to make Kylie Cosmetics the best it can be. I'm continuing to learn and I just want to make everyone happy. Because so many of you spoke out, I'm excited to tell you that the Better Business Bureau has looked at the facts and changed the rating.

“I've sold millions of lip kits and any complaint we've received to date has been addressed in a timely manner. I'm sick and tired of people coming for my business. I love everything about Kylie Cosmetics and I will do anything in my power to protect and improve it every day and make you guys happy. 

“I don't want to respond to the haters but you guys deserve an answer and to know the facts. I love you and apologize to anyone who felt the urge to complain and didn't receive the service they deserve.”

The BBB did retract the F grade, but the website currently shows the business as ungraded and details the 137 complaints they have received about it. However, this number is a pretty small drop in the ocean for Kylie’s sales – her lip kits and glosses routinely sell out within minutes of being restocked.

On the BBB page an alert reads, “Kylie Cosmetics currently has No Rating (NR) with Better Business Bureau. The company previously had an F rating due to unresolved complaints, as well as a pattern of complaints regarding issues related to the delivery of orders.

“The company is working with BBB to resolve past complaints and to address the pattern of complaints, and has provided BBB with information about its size and operations. BBB will issue a rating when our current review is complete.”

Here’s hoping the next review will be a bit better for Kylie – because who doesn’t love her iconic lip kits?! 

It's Kylie Jenner Vs THE WORLD As The Internet FREAKS OUT Over The Quality Of Her Lip Kits

The Kardashians Best Snapchats!

01:28

The Vamps V Festival

V Festival 2017 LIVE: Catch All The Action From Backstage

Snapchat Accounts Ariana Kim K Rita Ora

80+ Of The Biggest Celebrities You Really NEED To Add On Snapchat Today

Capital Metadata - Capital App March 2017

Want To Control The Music On Capital? Now You Can With Our New App - My Capital!

  • Top Ten
  • 11 - 20
  • 21 - 30
  • 31 - 40
  1. 1
    What About Us artwork
  2. 2
    New Rules artwork
  3. 3
    Feels artwork
  4. 4
    Rain artwork
  5. 5
    Back To You artwork
  6. 6
    Despacito (Remix) artwork
  7. 7
    More Than Friends artwork
  8. 8
    Sun Comes Up artwork
  9. 9
    Instruction artwork
  10. 10
    Your Song artwork
  11. 11
    SUBEME LA RADIO artwork
  12. 12
    Came Here For Love artwork
  13. 13
    Pretty Girl (Cheat Codes x Cade Remix) artwork
  14. 14
    Wild Thoughts artwork
  15. 15
    Mama artwork
  16. 16
  17. 17
  18. 18
    Slow Hands artwork
  19. 19
    Attention artwork
  20. 20
    One Last Time artwork
  21. 21
    Symphony artwork
  22. 22
    Miracles (Someone Special) artwork
  23. 23
  24. 24
    Galway Girl artwork
  25. 25
  26. 26
    Power artwork
  27. 27
    Strip That Down artwork
  28. 28
    Crying In The Club artwork
  29. 29
    2U artwork
  30. 30
    Malibu artwork
  31. 31
    Rockabye artwork
  32. 32
  33. 33
    Real Life artwork
  34. 34
    Something Just Like This artwork
  35. 35
    Boys artwork
  36. 36
  37. 37
    Get Low artwork
  38. 38
    Mi Gente artwork
  39. 39
    Versace On The Floor artwork
  40. 40
  • Top Ten
  • 11 - 20
  • 21 - 30
  • 31 - 40
Visit the site