Public File - Scotland

Scotland

RADIO

Each local commercial radio station in the UK has requirements in respect of its music and local content, such as news, speech levels etc. These requirements are set out in the station "Format", a document issued by Ofcom, the UK’s radio regulator. This Public File contains details of the elements that Ofcom regulate, such as music tracks, local news etc. It is intended to give you a better understanding of our output and what we are doing for our local community.

News Bulletin Schedule:

Capital FM broadcasts news bulletins on the hour between 5am and 7pm on weekdays.  These bulletins contain a full mix of local, national and world stories, along with sport, weather and entertainment news.  At the weekend, bulletins containing local, national and world news are broadcast on Capital FM between 6am and 12pm.  Between 6am and 7pm weekdays, and 6am and 12pm at weekends these bulletins are produced and presented from our studios in Glasgow.  At other times bulletins are produced from our 24 hour newsroom in London.

Click here for current news featured on Capital FM

Scotland News Team:

Regional News Editor: corrie.martin@thisisglobal.com

Broadcast Journalist: Steven Mill

Plus support from Global Radio News & Sky Radio News

You can contact our Scotland news team on 0141 566 6150 or email at scotland.news@thisisglobal.com

Communicorp UK Head of News & Programming - Heather Kane

Programme Schedule:

To see a copy of the latest Capital FM schedule: click here.

Automated Programming within each weekday and daytimes on Saturdays & Sundays:
None

Amount of local programming each day produced by station:
Capital Scotland's programming is locally produced and presented for 7 hours per day Monday-Friday, 8 hours across each weekend, totalling 43 hours of locally produced programming per week.

Ofcom Localness guidelines:
To view full details visit: http://www.ofcom.org.uk/radio/ifi/rbl/car/localness/

Station contact details:
Address: Capital Scotland, Four Winds Pavilion, Pacific Quay, Glasgow, G51 1EB
Tel: 0141 566 6106  
Website
For news enquiries : 0141 566 6106  

Events / charities support or coverage
Capital FM supports Global's Make Some Noise, an appeal operated by Global Charities is a registered charity in England & Wales (1091657) & Scotland (SC041475).

All information can be found here.



Recent Programme and/or news highlights:
This website covers many of the highlights covered by Capital FM - for full details please look through our on air and photo section and Events section in which many of the activities are featured.
We also regularly visit and open charitable fairs, open days and fetes with the Capital FM Street team.

Other areas with impact to localness:
Presenters who are Scotland born and bred, passion for local life and social activity.

The Station's Playlist:
For a full version of the current playlist simply click here. For further enquiries regarding the Capital playlist please contact:

Programme Controller – James Maguire - 0141 566 6183

Station format:
To view a copy of the station format click here.

How to complain:
Any complaints made are logged onto the system on submission with details being passed onto the relevant department. We aim to deal with complaints immediately and will respond to acknowledge receipt of the complaint as soon as it is received by the relevant department. If under any circumstances a solution to the complaint cannot be agreed, a further complaint can be made with OFCOM. For advertising complaints , if we cannot find a solution the complaint can be taken up with the ASA.

1. Submit your complaint direct to Capital FM.
Online: click here
Post: Capital FM Scotland, Four Winds Pavilion, Pacific Quay, Glasgow, G51 1EB
Tel: 0141 566 6106  

2. If the matter can not be resolved you can submit your complaint through Ofcom. Visit http://www.ofcom.org.uk/ for more information.

CAPITAL TV

Capital TV is licensed and regulated by the Office of Communications (Ofcom) under Television Licensable Content Service License No. 1659.

The licensee operating Capital TV is Global Music Television Ltd, which is a subsidiary of Global Radio UK Ltd.  Both companies are based at 30 Leicester Square, London WC2H 7LA.

Capital TV can be contacted in the following ways:

  • via post at 30 Leicester Square, London WC2H 7LA
  • via email at tv@capitalfm.com
  • or via telephone number:  020 7766 6000

Ofcom can be contacted via post as follows:

Ofcom
Television Broadcast Licensing
(5thFloor) Riverside House
2a Southwark Bridge Road
London SE1 9HA

In addition, viewers can correspond with Ofcom via its website.

Capital TV may from time to time offer viewers the opportunity to enter competitions using Premium Rate Telephony Services.

If you think there is a problem with our Premium Rate Services or would like to make a complaint, please call our customer service line on:

03333 212196

Alternatively, you can write to us.  Please send your query to: Premium Rate Manager, Global Radio Limited, 30 Leicester Square, London, WC2H 7LA.

Global Radio, the parent company of Capital TV is registered with the Premium Rate Services regulator, PhonepayPlus. Our registration number is: ORG832-96388-41101. 

Shawn Mendes Jingle Bell Ball 2016

Watch ALL The Live Performances From The Jingle Bell Ball 2016

Liam Payne & Cheryl Baby

Liam Payne's Sister Speaks Out After New Pics Appear To Confirm Cheryl Pregnancy Rumours

Leigh-Anne Pinnock joins Snapchat

80+ Of The Best Popstars You Should Have On Snapchat

My Capital App

Want To Control The Music On Capital? Now You Can With Our New App!