Public File - London



Each local commercial radio station in the UK has requirements in respect of its music and local content, such as news, speech levels etc. These requirements are set out in the station "Format", a document issued by Ofcom, the UK’s radio regulator. This Public File contains details of the elements that Ofcom regulate, such as music tracks, local news etc. It is intended to give you a better understanding of our output and what we are doing for our local community.

News bulletin schedule
95.8 Capital FM broadcasts bulletins containing a mix of London, UK and world news together with sport, entertainment, travel and weather information on the hour from 5am to 7pm on weekdays, 6am to 12 noon on Saturdays and 7am to 12 noon on Sundays.  There are additional updates at 05.30, 6.30am, 7.30, 8.30, 5.30pm and 6.30 on weekdays.

Recent news stories covered on air
The latest London, UK and world news headlines are available in the news section of our website.

The news team
You can contact 95.8 Capital FM's News Team on 020 7766 6400 or via the news section of our website
Global Radio Group Head of News - James Rea

The programme schedule
Details of Capital 95.8’s programmes can be found on the schedule. This includes details of all the shows for the coming week as well as quick links to all the DJ pages.

The average number of hours of automated programming within weekday daytimes and within daytimes on Saturdays and Sundays.
We are proud to broadcast the vast majority of our output live from 95.8 Capital FM's studios in Leicester Square. None of our output is automated.

The amount of local programming per day produced by the station
As we have such a strong focus on London, all Capital's output is produced and presented from our Leicester Square studios.

Ofcom localness guidelines
Ofcom, the government regulator with responsibility for local radio, has produced localness guidelines that this station adheres to. These guidelines can be read here.

In addition all local radio stations have written ‘formats’ that they must follow at all times. You can read ours here.

If you have a complaint to make about Capital, in the first instance please contact Patrick Neville, Listener Services Manager. Patrick can be contacted by telephone on 020 7054 8145.

If you are unhappy with the response you receive, you can complain directly to the regulator, Ofcom. Their website has full details about how to do this. Click here to find out more.

Station contact details
We love hearing from our listeners! If you’d like to contact us for any reason, you can do so via our contact us page which will give you all the information you need.

Events / charities support or coverage
Capital FM supports Global's Make Some Noise, an appeal operated by Global Charities is a registered charity in England & Wales (1091657) & Scotland (SC041475).

All information can be found here.

Recent programme and / or news highlights
We keep our website up to date with all the latest happenings at Capital, so if you want to know what we’re up to, then please visit the homepage at If you have any specific questions, then our contact us page contains details of how to get in touch with us.

Any other issues or areas of interest likely to impact on localness
There are no current issues that impact on the localness of the station.

The station’s playlist
Our complete playlist can be found here. The playlist is updated weekly on a Thursday and includes links to listen to a clip of each song.

How to complain to the station or to Ofcom
If you have a complaint to make about Capital, in the first instance please contact Patrick Neville, Programme Administrator. Patrick can be contacted on 020 7054 8145 .

If you are unhappy with the response you receive, you can complain directly to the regulator, Ofcom. Their website has full details about how to do this:


Capital TV is licensed and regulated by the Office of Communications (Ofcom) under Television Licensable Content Service License No. 1659.

The licensee operating Capital TV is Global Music Television Ltd, which is a subsidiary of Global Radio UK Ltd.  Both companies are based at 30 Leicester Square, London WC2H 7LA.

Capital TV can be contacted in the following ways:

  • via post at 30 Leicester Square, London WC2H 7LA
  • via email at
  • or via telephone number:  020 7766 6000

Ofcom can be contacted via post as follows:

Television Broadcast Licensing
(5thFloor) Riverside House
2a Southwark Bridge Road
London SE1 9HA

In addition, viewers can correspond with Ofcom via its website.

Capital TV may from time to time offer viewers the opportunity to enter competitions using Premium Rate Telephony Services.

If you think there is a problem with our Premium Rate Services or would like to make a complaint, please call our customer service line on:

03333 212196

Alternatively, you can write to us.  Please send your query to: Premium Rate Manager, Global Radio Limited, 30 Leicester Square, London, WC2H 7LA.

Global Radio, the parent company of Capital TV is registered with the Premium Rate Services regulator, PhonepayPlus. Our registration number is: ORG832-96388-41101. 

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