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14 March 2013, 16:22
HMRC are planning to close 281 tax enquiry centres next year - including centres in Newcastle, Sunderland and Durham.
1,300 people work there but HMRC says it's not asking for compulsory redundancies.
The PCS Union's urging the public to write to their MPs.
They say figures show 20 million calls to HMRC enquiry lines went unanswered in 2011/2012.
The Public and Commercial Services Union (PCS Union) says the closure of 13 more tax offices is part of a trial that could lead to all remaining UK offices shutting.
HMRC has said the 13 enquiry centres in the North East will close between the 3rd of June and the 30th of September this year.
The government wants to shift all tax advice and enquiry work into call centres, with people only offered a face to face meeting in exceptional circumstances.