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11 June 2015, 18:53
Some of the first people to arrive at Download at Donington Park have been left in queues and without money.
The festival's apologised, saying it's having minor technical problems with its new "cashless" wristbands.
They've been introduced to make paying for things like food and drink faster and safer so people aren't carrying cash around.
A spokesman for Download told Capital: “Download’s new ‘cashless’ RFID system has encountered some minor technical issues, affecting around 1% of attendees, which has resulted in extended queuing times at some information points. Many of those queuing will have seen the way we have responded by opening additional help desks, and the queue has now gone. However, we would like to extend our apologies to any festivalgoers inconvenienced in any way by these issues and assure everyone that they have been and will continue to be dealt with by a brilliant and dedicated team of engineers and festival staff.”