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14 December 2018, 10:37 | Updated: 14 December 2018, 10:45
Carol was last seen at around 2.30pm on Thursday, 13 December in M&S on Church Street, and hasn't been seen since.
She is described as white, 5ft 4in tall of medium build with silver/grey hair. She was last seen wearing a black zip-up coat with a fur collar, black trousers and black shoes.
A force spokesperson said: "We are making extensive efforts to trace Carol and would urge anyone who thinks they may have seen her since this afternoon to get in contact urgently.
"We know the city centre is busy with late night shoppers and people on night’s out and we’d urge everyone to keep an eye out for Carol and get in contact with any information. Any information could assist in tracing her.”
Officers would urge anyone who has seen Carol, to get in contact via 101 or DM @MerPolCC quoting reference 563 of 13.12.18