“The Bong Game” on the Capital Network, April 2024 – Specific Rules

19 April 2024, 07:40 | Updated: 19 April 2024, 09:20

1. The “Capital Breakfast’s Bong Game” promotion (‘Promotion’) is organised by Global (as defined in the General Terms and Conditions). The Promotion will run every day from Friday 19th April 2024 to Friday 26th April 2024 on the Capital Network. Global is the Promoter. The Promotion will not run on the Capital Dance, Capital Chill or Capital Scotland services. The Promotion may also be promoted to the Capital Text Club, other recipients of SMS marketing messages, and via Global’s various media channels, such as email newsletters and social media.

2. IMPORTANT: THIS PROMOTION IS ONLY OPEN TO RESIDENTS OF THE UNITED KINGDOM. The Promotion is subject to these Specific Rules and the General Terms and Conditions which are available here (together, the ‘Promotion Terms and Conditions’). Entry into the Promotion constitutes acceptance of these Specific Rules and the General Terms and Conditions.

Details of the Promotion:

3. There are three ways to enter the Promotion:

a. By phone call (‘Free Entry Route’)

b. Via SMS Text Message

c. Online via Capital’s Win+ Platform

4. You must enter any given round of the Promotion during the correct entry window (‘Entry Window’). Each Entry Window is displayed in the table below:

5. Entry via phone call (Free Entry Route)

5.1. To enter the Promotion by phone call, you must call the below number that corresponds to the correct round from a valid UK mobile phone number, following the instructions given via the phone line.

5.2. You must complete the phone call during the Entry Window.

5.3. Phone calls from the UK are charged at your standard network rate only. This is not a premium rate phone call. You must have permission from the bill payer before entering the Promotion.

5.4. You may not withhold your phone number when you call.

5.5. We reserve the right to withhold any prize from you if we believe that you are making multiple entries by phone at the same time or using automated dialling technology.

6. Entry via SMS Text Message:

6.1. To enter the Promotion, you must send a text message starting with the keyword CASH to 83958 (the “Text Message Line”).

6.2. Text messages will be charged at £2 plus one standard network rate message. The text system may not recognise any other format of the keyword.

6.3. On entering the Promotion by SMS, you will receive text bouncebacks which confirm your entry and invite you to take part in offers for bonus entries. The details of these offers will be included in the bouncebacks and a full breakdown of how these offers work is detailed below in clause 8. It is your responsibility to ensure that, if you respond to any of these offers, the text lines for the Promotion round are still open when you do so.

7. Entry Online via Capital’s Win+ Platform

7.1 To enter the Promotion online (“Online Entry”), you must use Capital’s Win+ platform.

7.2 You must visit the ‘Capital Breakfast’s Bong Game’ page on Capital’s Win+ platform (http://winplus.capitalfm.com) and confirm on the entry form that you wish to make your entry.

7.3 You must then complete your entry by selecting the number of entries you would like to purchase and completing the payment journey through your chosen Payment Services Provider (PSP).

7.4 You must complete your entry during the Entry Window by selecting the number of entries you would like to purchase and completing the payment journey through your chosen Payment Services Provider (PSP).

7.5 Entries purchased on Win+ will be entered into one round of the Promotion only, as is the case with entry by SMS text message and entries made by the Free Entry Route.

8. All entry options, tariffs and costs, including bonus entries are available in the table below. For any SMS text message entries, you may also incur a standard network charge for each message you send to us.

9. With regard to entries charged to a mobile phone (via either SMS or Direct Carrier Billing):

9.1. We are not responsible for any latency experienced by your mobile phone network, which may delay the delivery of messages and/or charges to and/or from us.

9.2. We are not responsible for erroneous entries which may occur through a mobile phone network or handset error.

9.3. As this is a Premium Rate Promotion, it is your responsibility to ensure you have sufficient credit on your phone to pay for this. In the event you enter and have insufficient credit to pay for your entry/entries, payment may be taken at a later date.

10. Once the Entry Window has closed, one entry will be selected at random from all the entries received via the Text Message Line, Online Entry and Free Entry Route. The selected entry must be eligible. If the entry belongs to you, one of our representatives will call you on the telephone number on which you entered. If your entry is ineligible, we reserve the right to select another entrant to participate in the Promotion or withdraw the prize and select another entrant, as applicable.

11. If the selected entry belongs to you, you will be asked to have a call with a presenter(s). That call will either be broadcast live or pre-recorded for future broadcast. You must answer your telephone when we contact you. We may only call you once. Someone else cannot answer the phone, participate or accept a prize on your behalf. If: (i) you fail to answer the phone; (ii) someone else answers the phone; (iii) the call goes to voicemail; (iv) the call becomes disconnected; or (v) you are not (or do not seem to be) in a position to safely and/or lawfully take or remain on the call (for example, if you are or seem to be driving); or (vi) you are not audible or intelligible or we are not able to conduct a conversation with you in a manner that is suitable for broadcast for any reason beyond our control (including, but not limited to: low/no signal on your device, a call is dropped by any network, you are travelling, there is too much background noise or feedback, etc.); before or during the Promotion, you may be disqualified and we reserve the right to select another entrant to participate in the Promotion or withdraw the prize and select another winner, as applicable. If you have complied with all applicable terms and conditions, and if you are successful (including correctly answering any questions and/or successfully completing any tasks, as applicable), then you will play the Promotion, on-air as per clause 12 for the chance to win a cash prize.

12. If you are randomly selected to play the Promotion on air, you will hear ascending cash amounts played out. You must shout STOP before the bong sound effect is played in order to win the last cash amount that was read out. However, if the bong sound effect plays out before you shout STOP you will win nothing. Please note, the number of cash amounts may vary each day, and we will play a minimum of one cash amount on air before the bong sound effect plays. The amount of time between cash amounts may vary. For the avoidance of doubt, if you shout STOP at the same time as the bong sound effect is played, you will win nothing. The producer’s decision about whether an entrant has won is final and no discussion will be entered into on this matter.

13. Unless otherwise expressly stated, each Promotion round is a separate round, and the Text Message Line, Online Entry and Free Entry Route will be re-set after each round.

14. We may publish and publicise your name, image, social media handle and/or profile picture, your nearest geographical location (for example, your nearest city, town or county) and your entry, and we may refer to your association with the Promotion and/or the prize, in any and all media, worldwide, in perpetuity, for publicity and PR purposes solely in connection with the Promotion.

15. In relation to winners (and runners up if applicable), you understand that we may interview you and your guest(s)/travel companions(s) which we may film, photograph and/or record and; (ii) film, photograph and/or record, you and your guest(s)/travel companions(s) in connection with the Promotion either by telephone or in person and we may use such films, recordings and/or photograph(s) for publicity and PR purposes in any and all media, worldwide, as often and for as long as we consider appropriate or desirable, in connection with the Promotion. We may also publish your and your guest(s)/travel companion(s) name, image, social media handle and/or profile picture.

16. We may also contact you up to six months after the date you are notified of your win to interview you retrospectively about your win and what you spent the money on. We may publish this interview on our websites and/or social media channels, along with any further photographs, videos and/or voicenotes that you may provide us with.

17. By entering the Promotion, you are requesting that we process your entry into the Promotion immediately. We complete the entry process immediately following receipt of your entry and therefore you acknowledge that once you enter the Promotion you will lose any right you may have to cancel your entry and receive a refund (whether under the Consumer Contracts Regulations 2013 or otherwise).

Eligibility:

18. The Promotion is only open to residents of the United Kingdom aged 18 and over, and who are based in the UK at the time of entry. For the avoidance of doubt, the Promotion is not open to residents of the Isle of Man or the Channel Islands.

19. Multiple entries

19.1 Multiple entries via SMS text message are permitted up to a maximum of 12 paid entries per round (i.e. per each individual Entry Window) (£24 + standard network rate charges); any additional entries above this limit will be excluded from the Promotion.

19.2 Multiple entries via the Win+ platform are permitted up to a maximum of £25 spend per day; any additional entries above this limit will be excluded from the Promotion. Please note that entries into other promotions on the Win+ platform will also contribute to this daily spend limit. If we believe that entrants may be entering across multiple devices or phone numbers in order to negate the spend limit, they may be disqualified from the Promotion.

19.3 Multiple entries via the Free Entry Route are permitted up to a maximum of 44 per round (i.e. per each individual Entry Window). If we believe that entrants may be entering across multiple devices or phone numbers in order to negate the entry limit, they may be disqualified from the Promotion.

19.4 You may make entries via both SMS text message and Win+ up to the applicable limit of each method of entry. However, the Promotion is for entertainment purposes only and we strongly advise against excessive use.

20. You may only win one cash prize throughout the duration of the Promotion and any further consecutive runs of this promotion and we reserve the right to withhold or reclaim any second or subsequent prize for the duration of that Promotion and any entry fees will not be refunded.

Prize:

21. Where a prize is won (as per the process in clause 12), the prize available for each round will be a cash prize. This cash prize will be a minimum of £100 and each day the presenter will announce on air what the entrant could have won should he/she not win that round’s maximum amount.

22. If you provide all necessary details via the method directed by 4pm of the day that you win a Promotion round, we will aim to initiate the transfer of funds on the same day, in our discretion, otherwise will aim to do so on the following working day. If you provide your details on any other day, we will aim to initiate the transfer of funds the next working day after those details are received by us. You must provide all necessary details via the method directed within 14 days after the original request to do so otherwise the prize will be forfeited at our discretion.

23. The prize is non-transferable and non-refundable.

24. We reserve the right to substitute the prize with another prize of equal or greater value at our absolute discretion.

25. Entrants who play the game on air but don't win a cash prize will win a Capital hoodie. Exact choice of hoodie style or size may not be available.

26. We are registered with the Phone-paid Services Authority (“PSA”): registration number ORG832-96388-41101. For all enquiries in connection with the Promotion please contact our customer support team at https://global.com/contact/.

Data Protection:

27. Your personal data that you provide to us will be collected and processed by us, our licensees (including Communicorp UK Limited) as well as the prize providers, and if applicable, our service providers, network operators and suppliers in order to administer and fulfil the Promotion. Your personal data may also be disclosed to the Phone-paid Services Authority, Ofcom and/or the Advertising Standards Authority at their reasonable request for regulatory purposes, for example, in order to prevent, investigate and detect crime, fraud or anti-social behaviour and comply with law enforcement agencies and applicable advertising codes.

28. By entering a Promotion, you acknowledge that any personal data provided by you in connection with the Promotion will be processed as set out above and in accordance with our Privacy Policy which sets out full details of how we process personal data and how you can exercise your rights as a data subject. Please ensure you have read and understood our Privacy Policy before entering any Promotion. If you are required to submit a guest(s)/travel companion(s) personal data to enter a Promotion, you must ensure that your guest(s)/travel companion(s) have given you consent to provide us with their personal data.

29. When you enter a Promotion, you will be asked if you want to opt-out of marketing for same or similar Global Promotions. You may also be asked if you want to opt-in to additional marketing from us when you enter a Promotion. As the case may be, if you choose to not opt-out and/or opt-in, we will use your personal data for marketing purposes (see Global’s Privacy Policy for more details). You can withdraw your consent to marketing at any time by unsubscribing.

30. We and the prize providers may transfer and process personal data outside of the EEA and UK for the purposes of administering the Promotion. Where any transfers are made outside of the EEA or UK we will ensure appropriate safeguards to protect your personal data are in place.

31. We will hold your personal data for a period of up to 3 years in order to comply with our regulatory obligations.

32. You may request the removal of your personal details from our database by contacting privacy@global.com. If you request that your personal details be removed prior to the conclusion of a Promotion, you will forfeit your right to enter the Promotion and/or claim any prize and we reserve the right to select another entrant to participate in the Promotion or withdraw the prize and select another winner, as applicable.