Public File - South Coast

Capital FM - Radio

Each local commercial radio station in the UK has requirements in respect of its music and local content, such as news, speech levels etc. These requirements are set out in the station "Format", a document issued by Ofcom, the UK’s radio regulator. This Public File contains details of the elements that Ofcom regulate, such as music tracks, local news etc. It is intended to give you a better understanding of our output and what we are doing for our local community.

1. News

Capital FM broadcasts news bulletins hourly between 0600 &1800 on weekdays and between 0800 & 1200 on weekends. These bulletins contain a mix of local, national and world news, alongside sport, weather and entertainment news. UK wide news bulletins produced by our national news team may feature at other times.

Recent news stories covered on air
The latest Hampshire, UK and world news headlines are available in the news section of our website

News team

Head of Global’s Newsroom: Tim John

Regional News Editor: James Hoxey

Email: james.hoxey@global.com

Telephone (Global Switchboard): 020 7766 6000

The programme schedule
Details of Capital South Coast’s programmes can be found on the schedule. This includes details of all the shows for the coming week as well as quick links to all the DJ pages.

Automated programming:
We are proud to broadcast the vast majority of our output live from Capital’s studios. None of our output is automated.

Amount of local programming:
Capital South Coast's programming is locally produced and presented for 3 hours each weekday.

Ofcom localness guidelines
Ofcom, the government regulator with responsibility for local radio, has produced localness guidelines that this station adheres to. These guidelines can be read here.

In addition all local radio stations have written ‘formats’ that they must follow at all times. You can read ours here.

Station contact details:
Post: Capital South Coast, Whittle Avenue, Segensworth West, Fareham, Hampshire, PO15 5SX
Tel: 0345 688 2200

Web: www.capitalfm.com/southcoast

Events / charities support or coverage
Capital FM supports Global's Make Some Noise, an appeal operated by Global Charities is a registered charity in England & Wales (1091657) & Scotland (SC041475).

All information can be found here.

Recent programme and / or news highlights

We keep our website up to date with all the latest happenings at Capital, so if you want to know what we’re up to, then please visit the homepage at www.capitalfm.com/southcoast
 
If you have any specific questions, then our Contact Us page contains details of how to get in touch with us.

Any other issues or areas of interest likely to impact on localness
There are no current issues that impact on the localness of the station.

The station’s playlist
Our complete playlist can be found here. The playlist is updated weekly on a Thursday and includes links to listen to a clip of each song.

Comment or complain about the station 

If you would like to comment or make a complaint about Capital, please email customer.support@global.com, or call 0333 200 2000 (Monday to Friday 8am to 7pm) providing details of your comment or complaint, and our programming team will help with your enquiry.

If you are unhappy with the response you receive, you can complain directly to the regulator, Ofcom https://www.ofcom.org.uk/tv-radio-and-on-demand/how-to-report-a-complaint.

Capital may from time to time offer viewers the opportunity to enter competitions using Premium Rate Telephony Services.

If you think there is a problem with our Premium Rate Services or would like to make a complaint, please call our customer service line on:

03333 212196

Alternatively, you can write to us.  Please send your query to: Premium Rate Manager, Global, 30 Leicester Square, London, WC2H 7LA.

Global, the parent company of Capital TV, is registered with the Premium Rate Services regulator, PhonepayPlus. Our registration number is: ORG832-96388-41101.