Public File - North West & North Wales
Each local commercial radio station in the UK has requirements in respect of its music and local content, such as news, speech levels etc.
These requirements are set out in the station "Format", a document issued by Ofcom, the UK’s radio regulator. This Public File contains details of the elements that Ofcom regulate, such as music tracks, local news etc. It is intended to give you a better understanding of our output and what we are doing for our local community.
News
Capital FM broadcasts news bulletins hourly between 0600 &1800 on weekdays and between 0800 & 1200 on weekends. These bulletins contain a mix of local, national and world news, alongside sport, weather and entertainment news. UK wide news bulletins produced by our national news team may feature at other times.
Capital North Wales Coast does not carry a bulletin at 5am weekdays.
Recent news stories covered on air
The latest North West and Wales, UK and world news headlines are available in the news section of our website.
The news team
You can contact Capital North West and North Wales' News Team on 01978 722230.
News team
Head of Global’s Newsroom: Tim John
Regional News Editor: Mike Hughes
Email: mike.hughes@global.com
Telephone (Global Switchboard): 020 7766 6000
The programme schedule
Details of Capital North West and North Wales' programmes can be found on the schedule. This includes details of all the shows for the coming week as well as quick links to all the DJ pages.
Automated programming:
5am till 6am on Capital North Wales Coast Sunday to Friday is automated.
No other programming is automated on Capital Monday to Friday, occasionally other automated output is broadcast on Capital FM for operational reasons.
Amount of local programming:
Capital North West and North Wales's programming is locally produced and presented for 3 hours each weekday.
Ofcom localness guidelines
Ofcom, the government regulator with responsibility for local radio, has produced localness guidelines that this station adheres to. These guidelines can be read here.
In addition all local radio stations have written ‘formats’ that they must follow at all times. You can read ours here.
Station contact details:
Post: The Studios, Mold Road, Wrexham, LL11 4AF
Tel: 0333 321 8888
Web: www.capitalfm.com/
Events / charities support or coverage
Capital FM along with it's other stations under the Global Group supports Global's Make Some Noise - To Change Young Lives across the North West and North Wales and the UK. For more information visit the website
Recent programme and / or news highlights
We keep our website up to date with all the latest happenings at Capital North West And North Wales, so if you want to know what we’re up to, then please visit the homepage at www.capitalfm.com/northwales
If you have any specific questions, then our Contact Us page contains details of how to get in touch with us.
Any other issues or areas of interest likely to impact on localness
There are no current issues that impact on the localness of the station.
The station’s playlist
Our complete playlist can be found here. The playlist is updated weekly on a Thursday and includes links to listen to a clip of each song.
Comment or complain about the station
If you would like to comment or make a complaint about Capital, please email customer.support@global.com, or call 0333 200 2000 (Monday to Friday 8am to 7pm) providing details of your comment or complaint, and our programming team will help with your enquiry.
If you are unhappy with the response you receive, you can complain directly to the regulator, Ofcom https://www.ofcom.org.uk/tv-radio-and-on-demand/how-to-report-a-complaint.
Capital may from time to time offer viewers the opportunity to enter competitions using Premium Rate Telephony Services.
If you think there is a problem with our Premium Rate Services or would like to make a complaint, please call our customer service line on: 03333 212196
Alternatively, you can write to us. Please send your query to: Premium Rate Manager, Globa, 30 Leicester Square, London, WC2H 7LA.
Global Radio, the parent company of Capital TV is registered with the Premium Rate Services regulator, PhonepayPlus. Our registration number is: ORG832-96388-41101.