Public File - North West & North Wales

North Wales

Each local commercial radio station in the UK has requirements in respect of its music and local content, such as news, speech levels etc.

These requirements are set out in the station "Format", a document issued by Ofcom, the UK’s radio regulator. This Public File contains details of the elements that Ofcom regulate, such as music tracks, local news etc. It is intended to give you a better understanding of our output and what we are doing for our local community.

News bulletin schedule:

Capital North West and Wales broadcasts bulletins containing a mix of local, UK and world news together with sport, entertainment, travel and weather information on the hour from 05:00 to 19:00 on weekdays and 06:00 to 12:00 on Saturdays and Sundays.  

Capital North Wales Coast does not carry a bulletin at 5am weekdays.

Recent news stories covered on air

The latest North West and Wales, UK and world news headlines are available in the news section of our website.

The news team

You can contact Capital North West and North Wales' News Team on 01978 722230.

Head of News is:

Capital North West and Wales News Editor is Steve Francis and can be contacted at

Global Group Head of News is James Rea and can be contacted at 

The programme schedule

Details of Capital North West and North Wales' programmes can be found on the schedule. This includes details of all the shows for the coming week as well as quick links to all the DJ pages.

Automated programming:

We are proud to broadcast the vast majority of our output live from Capital’s studios.  

7pm till 6am on Capital North Wales Coast Sunday to Friday is automated.

Amount of local programming:

Capital North West and North Wales' programming is locally produced and presented for 24 hours a day.

Ofcom localness guidelines

Ofcom, the government regulator with responsibility for local radio, has produced localness guidelines that this station adheres to. These guidelines can be read here.

In addition all local radio stations have written ‘formats’ that they must follow at all times. You can read ours here.

Station contact details:

Post: The Studios, Mold Road, Wrexham, LL11 4AF

Tel: 0345 345 7717


Events / charities support or coverage

Capital FM along with it's other stations under the Global Group supports Global's Make Some Noise - To Change Young Lives across the North West and North Wales and the UK. For more information visit the website

Recent programme and / or news highlights

We keep our website up to date with all the latest happenings at Capital North West And North Wales, so if you want to know what we’re up to, then please visit the homepage at

If you have any specific questions, then our Contact Us page contains details of how to get in touch with us.


Any other issues or areas of interest likely to impact on localness

There are no current issues that impact on the localness of the station.

The station’s playlist

Our complete playlist can be found here. The playlist is updated weekly on a Thursday and includes links to listen to a clip of each song.

How to complain to the station or to Ofcom:

If you have a complaint to make about Capital, in the first instance please submit your complaint by using one of the following methods:

Online: click here
Post: Capital North West and Wales, The Studios, Mold Road, LL11 4AF
 01978 722200

If you are unhappy with the response you receive, you can complain directly to the regulator, Ofcom. Their website has full details about how to do this:


Capital TV is licensed and regulated by the Office of Communications (Ofcom) under Television Licensable Content Service License No. 1659.

The licensee operating Capital TV is Global Music Television Ltd, which is a subsidiary of Global Ltd.  Both companies are based at 30 Leicester Square, London WC2H 7LA.

Capital TV can be contacted in the following ways:

  • via post at 30 Leicester Square, London WC2H 7LA
  • via email at
  • or via telephone number:  020 7766 6000

Ofcom can be contacted via post as follows:

Television Broadcast Licensing
(5thFloor) Riverside House
2a Southwark Bridge Road
London SE1 9HA

In addition, viewers can correspond with Ofcom via its website .

Capital TV may from time to time offer viewers the opportunity to enter competitions using Premium Rate Telephony Services.

If you think there is a problem with our Premium Rate Services or would like to make a complaint, please call our customer service line on: 03333 212196

Alternatively, you can write to us.  Please send your query to: Premium Rate Manager, Globa, 30 Leicester Square, London, WC2H 7LA.

Global Radio, the parent company of Capital TV is registered with the Premium Rate Services regulator, PhonepayPlus. Our registration number is: ORG832-96388-41101.