Public File - Liverpool

RADIO

Each local commercial radio station in the UK has requirements in respect of its music and local content, such as news, speech levels etc. These requirements are set out in the station "Format", a document issued by Ofcom, the UK’s radio regulator. This Public File contains details of the elements that Ofcom regulate, such as music tracks, local news etc. It is intended to give you a better understanding of our output and what we are doing for our local community.

Recent news stories covered on air

The latest Liverpool, UK and world news headlines are available in the news section of our website.

News team

Head of Global’s Newsroom: Tim John

Regional News Editor: Alex Wallis (alex.wallis@global.com)

Email: Liverpool-News@global.com

Telephone (Global Switchboard): 020 7766 6000

The programme schedule

Details of Capital Liverpool’s programmes can be found on the schedule. This includes details of all the shows for the coming week as well as quick links to all the DJ pages.

Automated programming:

We are proud to broadcast the vast majority of our output live from Capital’s studios. None of our output is automated.

Amount of local programming:

Capital Liverpool's programming is locally produced and presented for 3 hours each weekday.

Ofcom localness guidelines

Ofcom, the government regulator with responsibility for local radio, has produced localness guidelines that this station adheres to. These guidelines can be read here.

In addition all local radio stations have written ‘formats’ that they must follow at all times. You can read ours here.

Station contact details:

Post: Capital Liverpool, One Park West, 33-39 Strand Street, Liverpool, L1 8LT

Web: www.capitalfm.com/liverpool

Events / charities support or coverage
Capital FM supports Global's Make Some Noise, an appeal operated by Global Charities is a registered charity in England & Wales (1091657) & Scotland (SC041475).

All information can be found here.

If you have any specific questions, then our Contact Us page contains details of how to get in touch with us.

Any other issues or areas of interest likely to impact on localness

There are no current issues that impact on the localness of the station.

The station’s playlist

Our complete playlist can be found here. The playlist is updated weekly on a Thursday and includes links to listen to a clip of each song.

Comment or complain about the station

If you would like to comment or make a complaint about Capital, please email customer.support@global.com, or call 0333 200 2000 (Monday to Friday 8am to 7pm) providing details of your comment or complaint, and our programming team will help with your enquiry.

If you are unhappy with the response you receive, you can complain directly to the regulator, Ofcom https://www.ofcom.org.uk/complaints

If you think there is a problem with our Premium Rate Services or would like to make a complaint, please call our customer service line on:

03333 212196

Alternatively, you can write to us.  Please send your query to: Premium Rate Manager, Global, 30 Leicester Square, London, WC2H 7LA.

Global, the parent company of Capital TV is registered with the Premium Rate Services regulator, PhonepayPlus. Our registration number is: ORG832-96388-41101.