Public File - Anglesey & Gwynedd

Anglesey

Each local commercial radio station in the UK has requirements in respect of its music and local content, such as news, speech levels etc. These requirements are set out in the station "Format", a document issued by Ofcom, the UK’s radio regulator. This Public File contains details of the elements that Ofcom regulate, such as music tracks, local news etc. It is intended to give you a better understanding of our output and what we are doing for our local community.

News bulletin schedule:

Capital Cymru broadcasts bulletins containing a mix of local, UK and world news together with sport, entertainment, travel and weather information on the hour from 06:00 to 19:00 on weekdays and 06:00 to 12:00 on Saturdays and Sundays. 

Recent news stories covered on air

The latest Anglesey and Gwynedd, UK and world news headlines are available in the news section of our website.

News team

Head of Global’s Newsroom: Tim John

Regional News Editor: Steve Francis

Email: steve.francis@global.com

Telephone (Global Switchboard): 020 7766 6000

The programme schedule

Details of Capital Cymru’s programmes can be found on the schedule. This includes details of all the shows for the coming week as well as quick links to all the DJ pages.

Automated programming:

Capital Cymru’s broadcasts live from 6am until 7pm weekdays. We automate off peak programming weekdays between 7pm and 6am and weekends between 4pm and 6am.

Amount of local programming:

Capital Cymru's programming is produced locally in our studios in Wrexham for 12 hours each weekday and 7 hours on Saturdays and Sundays. 

Off-peak programming such as The Official Big Top 40 is produced at studios owned and operated by Capital’s parent company, Global.

Ofcom localness guidelines

Ofcom, the government regulator with responsibility for local radio, has produced localness guidelines that this station adheres to. These guidelines can be read here.

In addition all local radio stations have written ‘formats’ that they must follow at all times. You can read ours here.

Station contact details:

Post: The Studios, Mold Road, Wrexham, LL11 4AF

Tel: 01248 673 400

Web: www.capitalfm.com/cymru/

Events / charities support or coverage

Capital Cymru along with it's other stations under the Global Group supports Global's Make Some Noise - To Change Young Lives across Anglesey and Gwynedd and the UK. For more information visit the website

Recent programme and / or news highlights

We keep our website up to date with all the latest happenings at Capital , so if you want to know what we’re up to, then please visit the radio homepage at www.capitalfm.com/cymru/

If you have any specific questions, then our Contact Us page contains details of how to get in touch with us. 

Any other issues or areas of interest likely to impact on localness

There are no current issues that impact on the localness of the station.

The station’s playlist

Our complete playlist can be found here. The playlist is updated weekly on a Thursday and includes links to listen to a clip of each song.

Comment or complain about the station:

If you would like to comment or make a complaint about Capital, please email customer.support@global.com, or call 0333 200 2000 (Monday to Friday 8am to 7pm) providing details of your comment or complaint, and our programming team will help with your enquiry.

If you are unhappy with the response you receive, you can complain directly to the regulator, Ofcom https://www.ofcom.org.uk/tv-radio-and-on-demand/how-to-report-a-complaint.

Premium Rate

Capital may from time to time offer listener’s the opportunity to enter competitions using Premium Rate Telephony Services.

If you think there is a problem with our Premium Rate Services or would like to make a complaint, please call our customer service line on:

03333 212196

Alternatively, you can write to us.  Please send your query to: Premium Rate Manager, Global, 30 Leicester Square, London, WC2H 7LA.

Global Radio, the parent company of Capital is registered with the Premium Rate Services regulator, PhonepayPlus. Our registration number is: ORG832-96388-41101.