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10 June 2014, 06:00
Charity Samaritans says someone in Wales called their helpline every three minutes last year
The organisation has launched its Impact Report this morning, outlining the work of the nine branches based across the country.
According to the latest figures, the service was contacted 161,170 by people who are struggling to cope.
Minister for Health and Social Services, Mark Drakeford, said:
" We want people to feel able to support their friends, family members and colleagues who, for a variety of reasons, may be at risk of suicide."
" Ultimately, we as individuals, colleagues or friends, all have a responsibility to listen to and support those close to us"
Along with the Impact Report, Samaritans have released figures on the number of volunteers.
In Wales there were 691, contributing to 21,200 across the UK and Ireland.
The charity says while volunteer numbers reached a 10 year high, the number of calls answered was at its highest for five years.
Sarah Stone, Samaritans Executive Director for Wales said:
"I want to give a huge thank you to our volunteers; Samaritans wouldn't exist without their generosity and hard work"
"Everyone has moments in their life where they struggle to cope, but talking can be incredibly powerful and our service allows our callers to find their own way forward"
If you need help or advice you can call Samaritans confidentially on 08457 90 90 90.