Public File - North West & North Wales
Each local commercial radio station in the UK has requirements in respect of its music and local content, such as news, speech levels etc.
These requirements are set out in the station "Format", a document issued by Ofcom, the UK’s radio regulator. This Public File contains details of the elements that Ofcom regulate, such as music tracks, local news etc. It is intended to give you a better understanding of our output and what we are doing for our local community.
News bulletin schedule:
Capital North West and Wales broadcasts bulletins containing a mix of local, UK and world news together with sport, entertainment, travel and weather information on the hour from 05:00 to 18:00 on weekdays and 06:00 to 12:00 on Saturdays and Sundays. There are additional updates at 05.30, 06.30, 07.30, 08.30, 17:30 and 18:30 on weekdays.
Capital North Wales Coast doesn’t run a bulletin at 5 or 5.30 weekdays
Recent news stories covered on air
The latest North West and Wales, UK and world news headlines are available in the news section of our website.
The news team
You can contact Capital North West and Wales’s News Team on 01978 722230 or via the news section of our website.
Head of News is:
Capital North West and Wales News Editor is Paula Hughes and can be contacted at email@example.com
The programme schedule
Details of Capital North West and Wales’s programmes can be found on the schedule.This includes details of all the shows for the coming week as well as quick links to all the DJ pages.
We are proud to broadcast the vast majority of our output live from Capital’s studios.
The 5-6am hour on Capital North Wales Coast Sunday to Friday is automated
Amount of local programming:
Capital North West and Wales's programming is locally produced and presented for 7 hours each weekday and 4 hours on Saturdays and Sundays.
Ofcom localness guidelines
Ofcom, the government regulator with responsibility for local radio, has produced localness guidelines that this station adheres to. These guidelines can be read here.
In addition all local radio stations have written ‘formats’ that they must follow at all times. You can read ours here.
Station contact details:
Post: The Studios, Mold Road, Wrexham, LL11 4AF
Tel: 01978 722200
Events / charities support or coverage
Capital FM along with it's other stations under the Global Group supports Global's Make Some Noise - To Change Young Lives across the North West and North Wales and the UK. For more information visit the website
Recent programme and / or news highlights
We keep our website up to date with all the latest happenings at Capital , so if you want to know what we’re up to, then please visit the homepage at www.capitalfm.com/northwales
If you have any specific questions, then our Contact Us page contains details of how to get in touch with us.
Any other issues or areas of interest likely to impact on localness
There are no current issues that impact on the localness of the station.
The station’s playlist
Our complete playlist can be found here. The playlist is updated weekly on a Thursday and includes links to listen to a clip of each song.
How to complain to the station or to Ofcom:
If you have a complaint to make about Capital, in the first instance please submit your complaint by using one of the following methods:
Online: click here
Post: Capital North West and Wales, The Studios, Mold Road, LL11 4AF
Tel: 01978 722200
If you are unhappy with the response you receive, you can complain directly to the regulator, Ofcom. Their website has full details about how to do this:http://www.ofcom.org.uk/complain
Capital TV is licensed and regulated by the Office of Communications (Ofcom) under Television Licensable Content Service License No. 1659.
The licensee operating Capital TV is Global Music Television Ltd, which is a subsidiary of Global Radio UK Ltd. Both companies are based at 30 Leicester Square, London WC2H 7LA.
Capital TV can be contacted in the following ways:
- via post at 30 Leicester Square, London WC2H 7LA
- via email at firstname.lastname@example.org
- or via telephone number: 020 7766 6000
Ofcom can be contacted via post as follows:
Television Broadcast Licensing
(5thFloor) Riverside House
2a Southwark Bridge Road
London SE1 9HA
In addition, viewers can correspond with Ofcom via its website .
Capital TV may from time to time offer viewers the opportunity to enter competitions using Premium Rate Telephony Services.
If you think there is a problem with our Premium Rate Services or would like to make a complaint, please call our customer service line on: 03333 212196
Alternatively, you can write to us. Please send your query to: Premium Rate Manager, Global Radio Limited, 30 Leicester Square, London, WC2H 7LA.
Global Radio, the parent company of Capital TV is registered with the Premium Rate Services regulator, PhonepayPlus. Our registration number is: ORG832-96388-41101.