Public File - Birmingham

Birmingham

RADIO

Each local commercial radio station in the UK has requirements in respect of its music and local content, such as news, speech levels etc. These requirements are set out in the station "Format", a document issued by Ofcom, the UK’s radio regulator. This Public File contains details of the elements that Ofcom regulate, such as music tracks, local news etc. It is intended to give you a better understanding of our output and what we are doing for our local community.

News Bulletin Schedule:
Broadcast Monday-Friday 05:00, 06:00, 07:00, 08:00, 09:00, 10:00, 11:00, 12:00, 13:00, 14:00, 15:00, 16:00, 17:00, 18:00, 19:00 
Broadcast weekends & Bank Holidays: 06:00, 07:00, 08:00, 09:00, 10:00, 11:00, 12:00.

Local News is broadcast at all the above times excluding 0500, (Mon-Fri). These bulletins are a national service.


Click here for current news featured on Capital FM

Birmingham News Team
Mel Hancock
Hannah Griffiths

Plus support from LBC & Sky Radio News

Programme Schedule:
To see a copy of the latest Capital FM Schedule, click here

Automated Programming:
None

Amount of local programming each day produced by station:
Capital Birmingham's programming is locally produced and presented for 7 hours per day Monday-Friday and 8 hours across each weekend, totaling 43 hours of locally produced programming per week.

Ofcom Localness Guidelines:
To view full details visit: http://www.ofcom.org.uk/static/radiolicensing/html/radio-stations/analogue/analogue-main.htm

Station Contact details:
Address: Capital Birmingham, Floor 8, Eleven Brindleyplace, Birmingham B1 2LP
Tel: 0121 226 5700
Website: www.capitalfm.com/birmingham

Events/Charities support or coverage:
This website covers many of the highlights covered by Capital FM- for full details please look through our on air and photo section and Events section in which many of the activities are featured.

We have supported the Black International Film Festival since its Inception and support it through an advertising campaign, providing presenters upon request and any other help as needed. Capital FM along with it's other stations under the Global Group supports Global's Make Some Noise - To Change Young Lives across Birmingham and the UK. For more information visit the website

Recent Programme and/or news highlights:
This website covers many of the highlights covered by Capital FM- for full details please look through our on air and photo section and Events section in which many of the activities are featured.

Other areas with impact to localness:
Mediafly Radio training (Click here for full details)

The Station's Playlist:
For a full version of the current playlist simply click here. For further enquiries regarding the Capital playlists, please contact:
Paul Gerrard,  Managing Editor - 0121 226 5700

Station format:
To view the station format click here.

How to complain:
Any complaints made are logged onto the system on submission, with details being passed onto the relevant department. We aim to deal with complaints immediately and will respond to acknowledge receipt of the complaint as soon as it is received by the relevant department. If under any circumstances a solution to the complaint cannot be agreed, a further complaint can be made with OFCOM. For advertising complaints, if we cannot find a solution the complaint can be taken up with the ASA.

People who wish to complain about anything regarding the station, or its features, can do so in the following ways:

1. Submit your complaint direct to Capital FM.

Online: click here
Post: Capital Birmingham, Floor 8, Eleven Brindleyplace, Birmingham B1 2LP
Tel: 0121 226 5700

2. If the matter cannot be resolved with us, then you can submit your complaint through Ofcom. Visit http://www.ofcom.org.uk/ for more information.

Capital TV

Capital TV is licensed and regulated by the Office of Communications (Ofcom) under Television Licensable Content Service License No. 1659.

The licensee operating Capital TV is Global Music Television Ltd, which is a subsidiary of Global Radio UK Ltd.  Both companies are based at 30 Leicester Square, London WC2H 7LA.

Capital TV can be contacted in the following ways:

  • via post at 30 Leicester Square, London WC2H 7LA
  • via email at tv@capitalfm.com
  • or via telephone number:  020 7766 6000

Ofcom can be contacted via post as follows:

Ofcom
Television Broadcast Licensing
(5thFloor) Riverside House
2a Southwark Bridge Road
London SE1 9HA

In addition, viewers can correspond with Ofcom via its website.

Capital TV may from time to time offer viewers the opportunity to enter competitions using Premium Rate Telephony Services.

If you think there is a problem with our Premium Rate Services or would like to make a complaint, please call our customer service line on:

03333 212196

Alternatively, you can write to us.  Please send your query to: Premium Rate Manager, Global Radio Limited, 30 Leicester Square, London, WC2H 7LA.

Global Radio, the parent company of Capital TV is registered with the Premium Rate Services regulator, PhonepayPlus. Our registration number is: ORG832-96388-41101. 

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