Jingle Bell Ball: Frequently Asked Questions

Crowd at Jingle Bell Ball 2014

Hyped and ready for the #CapitalJBB - but want to get tickets? When is this year's show? Who's on the Jingle Bell Ball line-up? We've got all of your questions sorted right here!


Q. When and where is this year's Jingle Bell Ball?

We're taking over London's iconic O2 Arena on Saturday 5th and Sunday 6th December 2015.

Q: How do I get Capital Jingle Ball tickets?

Tickets for this year's Jingle Bell Ball with Coca-Cola have SOLD OUT! Your only way in is to win - find out how you can bag your tickets here...

Q: When does the show start?

Doors open at 16:30 on both days of the show. The show is scheduled to start at 18:00.

Q: Who is on the Jingle Bell Ball line-up this year?

You can check out a full list of our 2015 line-up hereThe artist and billed performer line up may be subject to change at any time without notice.

Q: What is this year's running order?

We've revealed that Coldplay will be kicking off this year's festivities. The rest is a surprise!

Q: Is there a dress code for the Jingle Bell Ball?

Dress to PAAAAARRRTTY! On a serious note we do suggest to take into account the current cold weather for travelling to and from the venue. Layer up!

Q: Can I go backstage and meet my FAVOURITE star?

Who knows? It might just happen...

--> Q: Can I get something to eat and drink at The O2?

Of course! For details on the bars and restaurants at The O2 check out the details on the official site.

--> Q: Are there age restrictions in place for attending Jingle Bell at The O2 Arena?

For The O2 Arena, Children under 15 must be accompanied by an adult aged 18 or over. No under 16s allowed in the standing area.

--> Q: Can I take my camera along?

The O2 states in its terms and conditions that "the use of unauthorised cameras, video or sound recording equipment is prohibited and such items may be confiscated". We think you'll be fine to take along your personal camera or camera phone, but professional camera equipment will not be allowed into the venue. If in doubt, contact The O2 directly.

--> Q: How do I get to and get home from the venue?

For up-to-the-minute travel information on getting to the jingle Bell Ball check out Capital's Travel and Traffic updates

The O2 is situated at North Greenwich underground station on the Jubilee Libe within zone 2.

Rail passengers can travel from north, south, east or west easily to The O2's tube station in zone 2

Travel in style to The O2 with Thames Clippers high speed river service www.thamesclippers.com

Car parking must be booked in advance at www.theo2.co.uk

Seven TfL bus routes operate to and from The O2 including three 24 hour bus services. Key destinations include Stratford, Charlton, Greenwich, Lewisham, Woolwich, Eltham, North Kent and Central London. Please visit www.tfl.gov.uk for timetable information.

North Greenwich station has its own dedicated taxi rank for up to 50 black taxis. Private hire taxis are also available on event nights at the main entrance of The O2.

The O2 is just one stop via the Jubilee line from Canary Wharf or Canning Town.

Charlton mainline station is just a short ride on either a 486, 472 or 161 bus from North Greenwich underground station. All these buses start their route from North Greenwich underground so there is no confusion as to which way to go.

Southeastern runs services to Charlton train station. Turn left out of the station and catch 486, 422 or N472 buses to North Greenwich, taking you approximately 10 mins to reach the front door of The O2. Find out more about Southeastern Railway .

By bike - Various cycle routes lead to The O2 and on arrival we have 500 cycle racks available to use in all car parks and North Greenwich station.

Customers with special needs
Customers with specific requirements  access  queries should  contact The O2  directly on  020 8463 2000 daily from 10am -6pm

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