Nuisance 999 Calls Risking Lives

15 September 2011, 07:12

Tens of thousands of nuisance 999 calls are made to police in Leicestershire every year.

Now the force has told Capital they're getting tough on the callers - and they WILL get caught out. 10% of genuine calls cannot be answered immediately when hoaxers make hundreds of 999 prank calls to the police.

Superintendent Jez Cotterill says lives are being put at risk when people waste time with calls  about lost parrots, missing lighters and numbers for fast food.

999 Calls

Nottinghamshire Police say they see a few problems, but in Derbyshire its not a major issue.

Superintendent Jez Cottrill is Head of the Leicestershire Police Call Management Centre which deals 999 and non-emergency calls. He said:

“We strive to ensure the effective and efficient use of our resources at all times. Prank, hoax and inappropriate calls take vital resources away from the vulnerable and those in dire need of assistance or protection. On some days of high demand, we are unable to answer all emergency calls due to nuisance callers; this is genuinely putting lives at risk.”

When should you call 999?

Dialling 999 is a must if you are facing an incident or crime right now and you need police help immediately.

Such emergencies may include:

  • someone using violence or threatening violence
  • there is a danger to life
  • serious damage is being or could be caused to a property
  • a potential criminal has been disturbed or apprehended
  • a road traffic collision where someone is hurt and/or a danger is being caused to other road users


In all other circumstances, you can dial 0116 222 2222 or Crimestoppers which is free* and anonymous on 0800 551 111.

*Some mobile phone network operators may charge for this call

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